Shipping policy

Shipping Policy

At Ostren, we carefully process every order to ensure a smooth delivery experience.

Processing Time

Orders are typically processed within:

1–3 business days

after payment confirmation.

Estimated delivery times:

United States:
7–15 business days

International orders may take longer depending on customs and local delivery services.

Please note that delivery times are estimates and may vary due to factors outside of our control.

Once your order ships, you will receive a tracking number by email.

Tracking updates may take a few days to appear after shipment.

For international orders, customers may be responsible for any customs fees, taxes, or import charges required by their country.

Customers are responsible for providing accurate shipping information. Ostren is not responsible for delays caused by incorrect addresses.